RM Williams Heel Repair
Got worn heels on your RM Williams boots? We can fix them.
Back on your feet in days, not weeks.
Free polishing
1. Select your repair
2. Add to cart and checkout
3. Send to 44 Grey Street Tauranga
1. Add to cart and checkout
2. Send to 44 Grey Street Tauranga
Repair target is 3 days.
"All repairs are guaranteed to your satisfaction" Shane Barr
I personally guarantee you'll be stoked with your repaired boots.
If in the unlikely event you have issues please email straight away and I'll arrange to get them sorted.
Worst case scenario I'll buy you a new pair! Shane Barr
Repair target is 3 days plus courier time. Let us know if you need them sooner.
It is up to you to get your repairs to us. NZ post locator.
Courier back to you is $9
RM Williams Heel Repair
Shoes arrived looking brand new. Great communication and easy prompt service. 100% recommend.
Cheers Nick
Thank you for your feedback!
Stoked to hear that your shoes arrived looking brand new and that you found our service easy and prompt. Your recommendation means a lot to us.
Kind regards
Shane
What a fabulous service Shane provides. Super fast and to a high standard. You won’t be disappointed. I will be back with many more pairs of shoes. Thank you
Hi Julie, thank you so much for the lovely review! We’re delighted you were happy with the quick, high-quality heel repair. We look forward to helping with your other pairs of shoes!
Kind regards
Eden
Great repair!
FYI My casual shoes were left at your shop under the counter - when i retuned just after 4pm on friday you were closed. I came back on sunday before i flew home and you were closed also so will come and collect when im next in TGA on the 21st if thats ok?
Thanks Rupert
Sorry, I should have pointed out our closing hours to you.
We are open Monday to Friday from 8am to 4pm.
The 21st sounds good. And sing out if you need them before then, and I can pop them on the courier for you.
Kind regards,
Shane
Great service. My boots are good as new. Thanks team!
I dropped off some RM Williams boots to be re heeled and Shane advised he could do them straight away. I went for a haircut and upon returning to Shane the boots were almost completed. Excellent service well appreciated
Sent in my 6 month old RM’s with what seemed like a factory fault on the heel for a faster fix and can back polished back to as new standard and issue resolved. Great service and very fast considering sent from Otago. Within a week turnaround.
I Can't rate Shane Highly enough. Boots arrived in Tauranga from Dunedin on Monday and were returned, fully repaired with 24 Hours. Repairs are top notch and i am please to have my favourite boots back in action.
Will be using Shane's services again in the future.
Ryan
Very efficient service and a great job replacing my worn heels. Will certainly use again.
Hi Andrew
Thanks for the review — glad we could get those RM heels sorted efficiently. Appreciate you trusting us with them, and we’ll be here next time they need a bit more life put back in.
Kind regards
Eden
epic work on the shoes thank you!
Hi Tom
Cheers for the awesome feedback! We're rapt to hear you were happy with the work on your RM Williams—always a pleasure giving a quality pair a fresh start.
Kind regards
Eden
Fixed and shipped quickly!
Hi Callum
Cheers for the great feedback! We’re glad we could get your RM Williams sorted and back to you nice and quick. Thanks for choosing us.
Kind regards
Eden
Got my RM Boots re heeled. Service was excellent with fast turn around. The boots came back looking fantastic. Very happy and would highly recommend to all.
Thank you :)
Hi Jim
Thanks so much for your kind words! We're stoked to hear you're happy with the re-heel on your RMs. Fast turnaround and top-notch quality is always the aim, so it means a lot to know we hit the mark. Really appreciate the recommendation and we’d love to see you again if your boots ever need another bit of TLC.
Kind regards
Eden
amazing workmanship! Very fast turnaround. worn these boot to work every day for 5 years. Shane has repaired them to brand new state for another 5 years of use.
Hi Simon
Thanks a ton for the awesome feedback! Five years of daily wear is no small feat, so it was a real pleasure giving your RMs the full treatment. Glad the workmanship and turnaround hit the mark. Here’s to another five years.
Kind regards
Eden
I found Shanes Shoe repairs on line great web site. The team did a top job . Boots arrived back in less than two days with new heels. Thanks guys.
Hi Allan
Thanks a million for the awesome review! We're wrapped to hear the boots made it back to you so quickly and that you're pleased with the new heels. Big cheers for the 10/10 and the website shoutout—we really appreciate it. Don't hesitate to send the RMs our way again when they’re ready for another refresh.
Kind regards
Eden
I appreciate the fast communication and extremely quick turnaround in repairing my RM Williams boots. Outstanding quality, boots were polished and good as new. Thank you :)
Hi Wendy
Thank you so much for your lovely feedback! We're stoked to hear you're happy with the repair on your RM Williams boots—there's nothing better than seeing a classic pair brought back to life. We always aim for top-notch quality and speedy service, so it's awesome to know we hit the mark for you. Thanks again for choosing us, and we’d love to see you (and your boots) again next time they need a bit of TLC!
Kind regards
Shane
Awesome service from Shane’s shoe repairs. My shoes were repaired and shipped on the same day they were received. Shoes came back in great condition and polished as well. Thanks!
Hi Ryan
Thanks heaps for the fantastic review! We're wrapped to hear your RMs were turned around so quickly and came back looking sharp and polished—just how we like it. Really appreciate you sending them our way, and we’re here whenever they need a bit more magic.
Kind regards
Shane
Thanks for doing a great job rejuvenating a pair of RM’s with heels, soles, elastic gussets & a great polish. Other places said they couldn’t be done or had to be sent to Aussie. Not only did Shane & the team do it but did so beautifully & with a super quick turnaround. Highly recommended!!!
Hi Arend
Thank you so much for your fantastic review! We're stoked to hear that you're happy with the rejuvenation of your RM's. It was a pleasure bringing them back to life with new heels, soles, elastic gussets, and a shiny polish! Hearing that others said it couldn’t be done makes it even more rewarding for us. Your recommendation means the world. And we're here anytime you need another pair sorted—no need for Aussie when you can send them to us from anywhere in NZ!
Kind regards
Shane
Wow what an amazing result. These boots had a split sole at the front and covered in deep scuffs but now they look almost like new. I was surprised at the price to get the work done but they will last a long time now and look great.
Hi Paula
Thank you for your thoughtful review! We're thrilled you’re pleased with the transformation of your RM Williams boots. Restoring them from deep scuffs and a split sole to near-new condition is exactly the kind of result we aim for. We understand repairs can sometimes feel like an investment, but we’re glad you see the value in having your boots ready to go the distance again. If there’s ever anything else we can do, we’d be delighted to help!
Kind regards
Shane
The service and advice from the staff were excellent, the repair workmanship was awesome, we are very happy customers and would recommend to anyone who wants shoes repaired Meng from Gisborne
Hi Meng
Thank you so much for your wonderful feedback! We’re stoked to hear you were pleased with our service, advice, and repair craftsmanship. It’s what we aim for with every pair. Knowing you’re happy and ready to recommend us truly means a lot. If your boots ever need a touch-up, you know where to find us!
Kind regards
Shane
My beloved old RMW boots were looking shabby and the soles were worn through. I looked at options for factory repairing them but that didn’t float my boat. Shane’s website and reviews looked good so I paid for the repair and sent them.
I received my boots back within a week, repaired and shining like brand new. Beyond happy, I’m looking at the rest of my footwear to see what else can be magiced back into use.
Hi Grumman
Wow, thanks a ton for the fantastic review! We’re so glad you took a chance on us to work our magic on your cherished RMW boots, and it’s awesome to hear they’re shining like new again. A 20-year-old pair with that kind of history deserves a great refresh, and we’re stoked to know they’re ready for many more miles. Can’t wait to see what else you send our way—bring on the well-loved footwear!
Kind regards
Shane
Great service. The boots look almost new.
Great service. The boots look almost new.
Hi Anna
Thanks so much for your fantastic review! We're stoked to hear you're happy with the RM Williams resole and leather upper repair. Bringing those boots back to life is what we love doing, and it's awesome to know they’re looking almost new again! If you ever need anything else, don’t hesitate to email us or book online.
Kind regards
Shane
Excellent service, enough said!
Thank you Ben
Enjoy
Shane
This is the first time I've used Shane to repair my RM Williams boots, with the finished product looking fantastic! I'll definitely be returning.
Hi John
Thanks for choosing us to repair your RM Williams boots! We're thrilled to hear the finished product looks fantastic. We can't wait to see you again for your future repairs. Your boots are in good hands with us!
Kind regards
Shane
Had my boots resoled. Great professional job done.
Hi Andy, love the boot emoji
Thanks a bunch for choosing us to resole your boots! We're glad to hear you're pleased with the professional job we did. Your feedback means the world to us, and we're always here to help keep your boots in top shape.
Hope to see you again soon!
Kind regards
Shane
1. Select your repairs
2. Order & Pay
3. Send Us Your Boots
4. We repair with care
5. We send them back to you
FAQs
Yes sure, check out the RM Williams Heel lining repair page.
Repair target is 3 days plus courier time. Please let us know if you need them sooner.
- Find the repair you need and add to cart. When you are ready to checkout. Click the cart in the top right corner and check out.
- A confirmation email will be sent to you with our address.
- Send your items to be repaired to us with the repair number on the address label.
- At the moment you pay for shipping to us and we charge $9 to ship back to you.
Use the search magnifying glass and search for what repair you need. Still no luck? Use the free quote for any unlisted repairs. Simply click on the Free Quote button in the menu.
You’ll be happy with your repairs, I personally guarantee it. Or I’ll redo your repairs and pay the courier both ways.